1. Who We Are
At Celtic Trails Ltd., we are committed to maintaining the trust and confidence of our clients and visitors to our website. Celtic Trails Ltd. is the data controller and can be contacted at:
- Email: walk@celtic-trails.com
- Phone: 01291 689774
- Address: 5 Ashweir Court, Tintern, NP16 6SE
We want to assure you that Celtic Trails Ltd. is not in the business of selling, renting, or trading email lists with other companies and businesses for marketing purposes.
2. Purpose of This Privacy Policy
The purpose of this privacy policy is to inform users of our Site about:
- The personal data we will collect;
- How we use the collected data;
- Who has access to the collected data;
- The rights of Site users; and
- Our Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
3. GDPR Compliance
For our users in the European Union, we comply with the GDPR (Regulation (EU) 2016/679). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
4. Consent
By using our Site, you consent to the conditions set out in this Privacy Policy. You may withdraw your consent at any time by contacting us.
5. Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. The primary legal basis is that users have provided their consent to the processing of their data for one or more specific purposes.
6. Personal Data We Collect
We collect only the data necessary to achieve the purpose set out in this Privacy Policy. We will not collect any additional data without notifying you first.
a) Data Collected Automatically When you visit and use our Site, we may automatically collect and store the following information:
- IP address;
- Location;
- Clicked links; and
- Content viewed.
b) Data Collected in a Non-Automatic Way We may also collect the following data when you perform certain functions on our Site:
- First and last name;
- Date of birth;
- Email address;
- Phone number;
- Address; and
- Payment information.
This data may be collected using methods such as:
- Online Booking Form;
- Enquiry Submission Form; and
- Newsletter Sign-Up.
7. How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or as indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
a) Data Collected Automatically is used for analytical purposes and statistics.
b) Data Collected in a Non-Automatic Way is used for communication and fulfilling bookings.
8. With Whom We Share Personal Data
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures We will not sell or share your data with other third parties, except in the following cases:
- If the law requires it;
- If it is required for any legal proceeding;
- To prove or protect our legal rights; and
- To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
9. How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
10. How We Protect Your Personal Data
We use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees who are bound by strict confidentiality agreements.
While we take all reasonable precautions to ensure that user data is secure, there always remains the risk of harm. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
11. Your Rights as a User
Under the GDPR, you have the following rights:
- Right to be informed;
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to data portability; and
- Right to object.
12. Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16, the data will be deleted as soon as possible. Parents or guardians may contact us if they believe their child has provided us with personal data.
13. How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used it, if we have disclosed it, if you would like it deleted or modified, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer:
- Benjamin Cunningham
- Email: walk@celtic-trails.com
- Phone: 01291 689774
Address: 5 Ashweir Court, Tintern, NP16 6SE
14. Do Not Track Notice
Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. We do not track users over time and across third-party websites and therefore do not respond to DNT signals.
15. How to Opt-Out of Data Collection, Use, or Disclosure
You can opt-out of marketing emails by clicking “unsubscribe” at the bottom of any marketing email.
16. Cookie Policy
A cookie is a small file stored on a user’s hard drive by a website. We use cookies to improve your browsing experience by retaining user preferences and collecting anonymized tracking data.
We use the following types of cookies on our Site:
- Functional Cookies to remember your selections;
- Analytical Cookies to improve the design and functionality of our Site;
- Third-Party Cookies for analysing website performance.
17. Modifications
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this Privacy Policy. We recommend that you periodically review our Privacy Policy to ensure you are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
18. Complaints
If you have any complaints about how we process your personal data, please contact us so we can resolve the issue. You also have the right to make a complaint to a supervisory authority directly. You can lodge a complaint with the Information Commissioner’s Office.
19. Contact Information
If you have any questions, concerns, or complaints, you can contact our privacy officer, Benjamin Cunningham, at:
- Email: walk@celtic-trails.com
- Phone: 01291 689774
- Address: 5 Ashweir Court, Tintern, NP16 6TW
- Contact Us Form